Contact HouseGoing
Australian Business Information
Business Name: HouseGoing Pty Ltd
ABN: [To be registered with ASIC]
Registered Office: New South Wales, Australia
Industry: Online Marketplace for Venue Rentals
General Inquiries
support@housegoing.com.au
Phone
1300 HOUSE GO (1300 468 734)
Standard call rates apply
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed
Complaints & Disputes
Complaints Officer
complaints@housegoing.com.au
We aim to respond within 2 business days
External Dispute Resolution
NSW Fair Trading
Phone: 13 32 20
Website: fairtrading.nsw.gov.au
Privacy Complaints
privacy@housegoing.com.au
For Privacy Act 1988 related concerns
Specialized Contact
Venue Owners
hosts@housegoing.com.au
Listing support, payments, policies
Media & Press
media@housegoing.com.au
Press inquiries, partnerships
Legal & Compliance
legal@housegoing.com.au
Legal notices, compliance matters
Consumer Rights
Under Australian Consumer Law, you have rights that cannot be excluded. These include the right to a refund, replacement, or compensation for major failures.
- Right to receive services with due care and skill
- Right to receive services fit for purpose
- Right to receive services within reasonable time
- Right to seek remedies for misleading or deceptive conduct
For more information, visit: accc.gov.au/consumers
Last Updated: January 6, 2025
Effective Date: January 6, 2025
Governing Law: New South Wales, Australia