Terms of Service
Australian Consumer Law Compliance
These Terms of Service comply with Australian Consumer Law, Competition and Consumer Act 2010 (Cth), and NSW Fair Trading regulations. Your consumer rights cannot be excluded or limited by these terms.
1. Agreement and Acceptance
Service Provider: HouseGoing Pty Ltd (ABN: [To be registered])
Contact: legal@housegoing.com.au
Address: New South Wales, Australia
Effective Date: January 6, 2025
Version: 2.0
These Terms of Service ("Terms") govern your use of the HouseGoing platform, mobile applications, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy.
Important: These Terms contain binding arbitration and class action waiver provisions that affect your legal rights. Please read them carefully.
2. Platform Description and Services
2.1 HouseGoing Platform
HouseGoing operates an online marketplace connecting property owners ("Hosts") with individuals seeking venues for events ("Customers") in New South Wales, Australia.
- Venue listing and discovery services
- Secure booking and payment processing
- Host verification and safety compliance
- Customer support and dispute resolution
- Insurance coordination and claims assistance
2.2 For Hosts
- Property listing creation and management
- Booking calendar and availability management
- Secure payment processing and automatic transfers
- Guest communication and review system
- Compliance monitoring and safety support
- Insurance verification and claims assistance
2.3 For Customers
- Venue search and filtering by location, capacity, amenities
- Secure booking and payment processing
- Host communication and event coordination
- Review and rating system
- Customer support and dispute resolution
- Event planning resources and safety guidelines
Last Updated: January 6, 2025
Effective Date: January 6, 2025
Version: 2.0
Governing Law: New South Wales, Australia